PRIVACY POLICY
This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.erthe.co (the “Site”).
ACCEPTANCE OF THE PRIVACY POLICY
By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.
PERSONALLY IDENTIFICATION INFORMATION (PII)
We may collect personally identifiable information (PII) from Users in a variety of ways and circumstances, including, but not limited to: when Users visit our Site, register on the Site, place an order, subscribe to the newsletter, respond to a survey, or fill out any form, and in connection with other activities, services, features or resources we make available on our Site or through social media. Users may be asked for their name, email address, mailing/shipping address, phone number, payment and/or credit card information, as appropriate. For security and audit purposes we may collect the IP address, date and time of user interactions and data traffic related to the Site.
Users may, however, visit our Site anonymously. Users may always refuse to supply personally identification information, though this may prevent them from engaging in certain Site-related activities, services and purchases.
NON - PERSONALLY IDENTIFICATION INFORMATION
We may collect non-personally identifiable information about Users whenever they interact with our Site. Non-personally identifiable information may include browser name, type of computer, referrer URLs, and technical information about the User’s means of connecting to our Site, such as the operating system, the Internet service provider utilised and other similar information.
WEB BROWSER COOKIES
Our Site may use "cookies" to enhance User experience. User's web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
HOW WE USE COLLECTED INFORMATION
Erthe & Co may collect and use Users PII for the purposes of improving our customer service. Information you provide helps us respond to your customer service requests and support needs more efficiently.
If you place an order with us, we request certain personal information. You must provide contact information (such as name, e-mail and valid shipping address) and financial information (such as credit card number, expiration date and the three digit security code). We use this information for billing purposes and completing your order. If we have trouble processing an order, we will use this information to contact you. Your telephone number is required for shipping purposes – in case Erthe & Co or the courier needs to contact you regarding deliveries.
We screen our orders for potential risk or fraud; and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
We may use your information and feedback to improve and optimise our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
EMAIL MAILING LIST & MARKETING MESSAGES
We operate an email mailing list program, used to inform subscribers about products, services and/or news we supply/publish. Users can subscribe to an online automated process where they have given their explicit permission. Subscriber personal details are collected, processed, managed and stored in accordance with the regulations named in this policy. Subscribers can unsubscribe at any time through an automated online service, or if not available, other means as detailed in the footer of sent marketing messages (or unsubscribe from all Mailchimp lists). The type and content of marketing messages subscribers receive, and if it may contain third party content, is clearly outlined at the point of subscription.
HOW WE PROTECT YOUR INFORMATION
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorised access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.
Sensitive and private data exchange between the Site and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures.
SHARING YOUR PERSONAL INFORMATION
Your privacy is very important to us. We respect your privacy and will never sell, trade, rent or give away Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined in this policy. We may use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.
YOUR RIGHTS
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please email us.
Additionally, if you are a European resident we note that we are processing your information in order to fulfil contracts we might have with you (for example if you make a purchase through the Site), or otherwise to pursue our legitimate business interests listed above.
DATA RETENTION
When you place an order through the Site, we will maintain your order information for our records unless and until you ask us to delete this information.
CHANGES
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.
April 2021 – Privacy Policy updated by Erthe & Co.
PRIVACY POLICY OF OUR BUSINESS PARTNERS
COPYRIGHT
All content of this site erthe.co is the sole property of Erthe & Co. All images, graphics, and copy are protected by international copyright and intellectual property laws. You may not copy, transfer, reproduce, retransmit, or modify any portion of this site without our expressed written permission.